FAQ
Yes. You must have full coverage (Liability Insurance + Collision Coverage). Upon reserving a vehicle, we will reach out to your insurance company to verify your coverage and that it will transfer to your rental.
Minimum age to rent our vehicles is 21 years of age.
No. A current standard US driver’s license is sufficient.
Yes, if you have a commercial insurance policy for that purpose.
Yes. We allow for after-hours drop off.
Yes. For your convenience you may leave a vehicle at our location while renting a vehicle from us. NEO Van Rentals is not responsible for theft or damages.
We have nationwide services established in the event of a variety of circumstances.
Our standard 12 & 15 passenger vehicles can tow up to a 5’x8’ enclosed single axle trailer for an additional charge.
No. However you can purchase the cancellation fee waiver when you reserve the van which allows you to receive a full refund of your deposit minus the cost of the fee in the event your plans change and you need to cancel your NEO van rental.